Privacy Policy
Last Updated: March 30, 2026
1. Introduction
Coding Protocols Private Limited ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and products (collectively, the "Services").
Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
We collect several types of information from and about users of our Services:
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number, mailing address)
- Company name and job title
- Account credentials and preferences
- Communication preferences
- Subscription and billing preferences
2.2 Payment Information (Stripe)
Payment information is collected and processed securely through Stripe, our payment processor. We do not store your full credit card details on our servers. Stripe collects and processes:
- Payment method information (credit card, debit card, etc.)
- Billing address and contact information
- Transaction history and payment records
- Subscription and billing details
Stripe's collection and use of your payment information is governed by Stripe's Privacy Policy. We only receive limited payment information from Stripe (such as the last 4 digits of your card) for account management purposes.
2.2 Technical Information
We automatically collect certain technical information when you use our Services:
- IP address and location data
- Browser type and version
- Device information
- Operating system
- Usage data and analytics
- Cookies and similar tracking technologies
2.3 Service-Specific Information
Depending on the Services you use, we may collect additional information:
- Infrastructure configurations and deployment data
- Log files and monitoring data
- API usage and performance metrics
- Support tickets and communication history
Note: Some products may collect additional types of data as specified in their product-specific privacy documentation.
3. How We Use Your Information
We use the information we collect for various purposes:
- To provide, maintain, and improve our SaaS products and Services
- To process subscription payments and manage billing through Stripe
- To send subscription-related information, invoices, and payment confirmations
- To send administrative information, updates, and security alerts
- To respond to your inquiries, comments, and support requests
- To monitor and analyze usage patterns, trends, and product performance
- To detect, prevent, and address technical issues and security threats
- To personalize your experience and provide tailored content and features
- To send marketing communications (with your consent)
- To process refunds and handle chargebacks through Stripe
- To comply with legal obligations and enforce our agreements
- To provide product-specific features and functionality
Product-Specific Uses: Some products may use your data for additional purposes as detailed in their product-specific privacy terms. Each SaaS product may have unique data processing requirements based on its functionality.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Stripe (Payment Processing): We share payment and billing information with Stripe to process transactions, manage subscriptions, and handle refunds. Stripe's use of your information is governed by their Privacy Policy and Terms of Service.
- Cloud hosting and infrastructure providers
- Analytics and monitoring services
- Customer support tools
- Email and communication services
- Third-party service providers required for specific product features
These service providers are contractually obligated to protect your information and use it only for the purposes we specify. We ensure all third-party service providers comply with applicable data protection laws.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.4 With Your Consent
We may share your information with your explicit consent or at your direction.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Secure infrastructure and network protections
- Employee training on data protection
- Incident response and breach notification procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Product-Specific Security: Some products may have additional security measures as detailed in their product documentation.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need your information, we will securely delete or anonymize it, except where we are required to retain it for legal, regulatory, or business purposes.
Product-Specific Retention: Some products may have different data retention periods as specified in their product-specific terms.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the Contact section below.
Product-Specific Rights: Some products may provide additional privacy controls or rights as detailed in their product-specific documentation.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
We use cookies for:
- Authentication and session management
- Preferences and settings storage
- Analytics and performance monitoring
- Security and fraud prevention
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
We take appropriate safeguards to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.
Product-Specific Transfers: Some products may process data in specific regions. Please refer to product-specific documentation for details.
10. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Product-Specific Changes: Changes to product-specific privacy terms will be communicated according to the notification methods specified in your service agreement.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Coding Protocols Private Limited
Address: Raebareli, Uttar Pradesh - 229404, India
Email: support@codingprotocols.com
Website: https://codingprotocols.com
For product-specific privacy inquiries, please refer to the contact information provided in your product documentation.